Effective Date: 2025 JAN 23
All Nepal Pest Control Pvt. Ltd. (“ANPC,” “we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our services or access our website.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, phone number, email address, physical address, and payment details provided during service booking or inquiries.
- Technical Information: IP address, browser type, device information, and usage data collected when you visit our website.
- Service Information: Details about the type of pest control service requested, property details, and any specific concerns you share with us.
2. How We Use Your Information
The information collected is used for the following purposes:
- Service Delivery: To schedule, provide, and follow up on pest control services.
- Communication: To respond to inquiries, send booking confirmations, service updates, and promotional offers.
- Improvement: To enhance our services, website functionality, and customer experience.
- Legal Compliance: To comply with legal requirements or resolve disputes.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: With trusted third-party vendors who assist in service delivery, payment processing, or technical support.
- Legal Requirements: If required by law or in response to legal proceedings.
- Consent: When you provide explicit consent for sharing your information.
4. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
5. Security Measures
We implement industry-standard measures to protect your personal information, including:
- Secure servers and encryption technologies.
- Access controls to restrict unauthorized access.
- Regular security audits and updates.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Enhance website functionality and user experience.
- Analyze website traffic and performance.
You can manage or disable cookies through your browser settings. However, doing so may affect website functionality.
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to legal obligations.
- Opt-Out: Opt-out of receiving promotional communications by following the unsubscribe instructions in our emails.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting on our website, and the updated date will be noted at the top. Your continued use of our services signifies acceptance of the updated policy.
10. Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: info@anpc.com.np
- Phone: +977-9745372488,9745372484
- Address: Shantinagr-31, Kathmandu, Nepal
Thank you for trusting “All Nepal Pest Control Pvt. Ltd”. with your pest control needs.
